Frequently asked questions
Questions before an enquiry
A practical starting point for custom, project and export discussions.
01Can the door size and configuration be customized?
Yes. Opening size, handing, door and frame construction, finish, hardware and access options can be reviewed for each project. Final feasibility is confirmed after the project information is checked.
02What information helps you prepare a quotation?
Share the model or reference image, opening size, estimated quantity, destination, preferred finish and target date. You may submit what you know now and confirm missing details with sales later.
03Do you work with distributors, projects and homeowners?
Yes. The enquiry path supports distribution and import discussions, residential developments, architects and contractors, as well as individual-home enquiries. Availability and delivery are confirmed for each destination.
04Can I request finish samples, drawings or technical documents?
Available finish references, drawings, construction information, certificates and test documents can be shared during project review. The exact document set depends on the selected model and destination requirements.
05How do I send selected styles directly to sales?
Use “Save style” on any product, review the saved list, then submit it with your contact details and questions. You will receive an RFQ reference for follow-up.
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